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Home » Sailnet Boat Reviews » P - Boats starting with 'P' » Prout
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Prout escale escale'39 w/sport rig
Reviews Views Date of last review
1 3728 Sun April 14, 2002
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Recommended By Average Price Average Rating
100% of reviewers None indicated None indicated












Description: Prout escale escale'39 w/sport rig
Keywords: Prout escale escale'39 w/sport rig
 


Author
Constantin
Member

Registered: December 2000
Posts: 60
Review Date: Sun April 14, 2002 Would you recommend the product? Yes | Price you paid?: None indicated | Rating: 0 

 
Pros:
Cons:

A fine boat in design, yet the execution is frequently lacking: we found a huge number of Prout Catamarans defects, only some of which were fixed by Prout under warranty.

For example, our latest "present" from Prout was the discovery of rusty masthead pins. Evidently, the employees that raised the mast in the US had lost the stainless pins they were supposed to use and substituted inferior plain steel ones at the local yard. Once again, the requirement to get out boat ready for the Miami Boat Show showed how Prout was willing to cut corners. Now we cannot sail until we have replaced the pins with the proper ones from ZSpar - try removing a pin blooming with rust from a aluminum masthead - it's not fun!

Another classic was the installation of a cockpit drain that drained onto our engine in a sealed engine compartment instead of overboard. Not only did this oversight cost us thousands of dollars to remedy (after the engine had been flooded) but it illustrates an endemic attention deficit disorder on the part of Prout employees when it comes to proper construction and installation procedures.

What makes it all the worse is that customer service at Prout can be characterized to close to non-existent if substantial warranty work is required. This is all the more distressing since Prout Catamarans has managed to design, on average, the best cruising catamarans in the business. It’s too bad that the company did not transform its business by just manufacturing the hulls while letting more competent companies handle the fitting-out as well as sales and service.

This sort of arrangement might have avoided the bankruptcy they had to declare in Sept. 2001 after customers abandoned the brand. The current management expects to triple demand via sales into its parent-owner charter fleet as well as rekindled customer demand. Interestingly, when Prout Catamarans went into receivership, a new subsidiary of the Quest parent company called Prout UK bought some of the remaining assets such as hull-molds, etc. Meanwhile, creditors to the former entity were left holding the bag.

AdvanchedYachts, the current US distributor, did act in consumer interests on a number of occasions. Unfortunately, they were not the US distributor when we bought the boat. Perhaps then we would not have had to deal with the many common defects we found on our Prout Escale - electrical, propulsion, sanitation, leaks, etc. For a while, Advanced Yachts wouldn’t even allow Prout to install electrical equipment – it was done in the US. Nowadays, Prout catamarans are supposed to have much higher overall quality levels. I’ll believe it, if and when I see it.

For the number of former and current Prout owners that have contacted me seems to indicate endemic production problems. Not everyone will be able to use a watchdog like Advanced Yachts to ensure production quality. For those who plan to rely on the OEM to police itself instead of a dedicated dealer like AY, this brand should perhaps be avoided. Furthermore, the recent but complete absence of Prout at major boat shows like Boot Düsseldorf, etc. makes it harder to take the time and really go over the design.

Regardless of the brand you buy, hire a experienced set of specialists to go over the boat before taking delivery. Manufacturers like Prout can easily hide sloppy construction or infrastructure behind a flashy surface cover. Things that look innocuous at first can cause boat fires, leaks, etc. later.

See my web-site for many more details on our Prout Escale project:
www.vonwentzel.net
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