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post #42 of Old 03-20-2013
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Re: Experience with TowBoat US

I wonder, too, if it isn't that there are multiple contracts in play. The BoatUS towboat that came to get me turned out to be a subcontractor. The boat was the typical "BoatUS" marked boat, but the receipt I got clearly states that the operator is a contractor. (similar to AAA) I wonder if many of the operators are franchisees. Could this explain the muddiness as to why things go so wrong when the cirucumstances are outside of the stated coverage?
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