SailNet Community - View Single Post - North Sails Direct fiasco
View Single Post
post #4 of Old 04-08-2013
Senior Member
fryewe's Avatar
Join Date: Dec 2004
Posts: 1,846
Thanks: 31
Thanked 55 Times in 55 Posts
Rep Power: 11
Re: North Sails Direct fiasco

I have bought four North Sails through their direct sails program in the past three years. I used their New Orleans rep. In every case we used a VERY detailed spec sheet to spec out the sail. In addition we emailed and talked on the phone as often as possible to make sure the specs were agreed then I signed the spec sheet to order the sail.

All four sails - loose footed main with triple reef points/storm jib/asymmetric spinnaker with dousing sock/trysail - are spot on with what I ordered. Three of the four were delivered early and the fourth was only a few days late...for orders that were agreed to be filled from six weeks to three months after I confirmed the orders. Packaging of the orders was superb. The agent followed up with me to make sure I was happy with the sails encouraging that I inspect each of them and rig them and sail with them to make sure they met my needs. I did that except for the trysail because I don't have my track installed for it yet.

You really have this sail for 12 years and never used it?
fryewe is offline  
Quote Share with Facebook
For the best viewing experience please update your browser to Google Chrome