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post #11 of Old 05-20-2013
rikhall
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Location: Fredericton, NB, Canada
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Re: raymarine service sucks

I had our Raymarine wheel auto pilot go bad. I sent it by overnight courier on a Tuesday afternoon to to the service depot in Halifax (we live in New Brunswick - the next province over). I called them Wednesday to confirm they had it. They called me Thursday to say it was ready. My friend was driving the five hours back from a visit to Halifax that day and he picked it up for me. I had it in my hands that Thursday evening. Less than 48 hours after I shipped it out.

Rik

So for me - I was pleased.

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