QM - yes the brochure is a bit sales-y, but it's supposed to be.
I'm a NER dealer, and if you have any questions feel free to email or shoot me a PM.
DS - That is an odd problem. When was the last time the winch was serviced? Are the 'jaws' loose? Or the cap loose? Same problem on both primary winches?
I repacked the bearings with grease this past winter, everything is nice and tight, I can't see or feel anything even slightly wrong with the winch(s).
Yes, this same thing happens on both sheets' winches!
It seems that it must be the size of the line (sheets) for the self tailing gripper(s). Once the line comes around to where the lead is at the top of the winch it binds right there! And if you don't see that this is happening, OMG, it binds in there so tight you can not pull it out unless you use a neighboring winch to yank the line out of that bound situation.
If anything the 7/8 inch line (Sta Set) is too big, as opposed to possibly being too small.
So, has anyone experienced or know about this issue?
If the line is too big, is anyone interested in 2 bran new 7/8 inch Sta Set sheet lines - 80 feet long each...?