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post #21 of Old 07-06-2013
Join Date: Mar 2010
Location: SF - South Bay
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Re: West Marine: A Love-Hate Relationship

Like the rest of you - love/hate.

The staff at my 2 local stores are friendly and knowledgeable - never had a problem with the them. And as Cap'n Larry says, it's fun chatting with the cruisers who occasionally work there.

Prices are nearly always higher than elsewhere, sometimes appallingly so; I always do some research on the internet before shopping at WM. I like having a local business, with what I generally need on the shelves, and am willing to pay a modest premium for that. However some items are 50% or 100% more than , say, Defender; if those are big ticket items...well, loyalty only stretches so far!
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