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post #4 of Old 07-22-2013
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Re: Harken VS Lewmar

I had the occasion to call Harken customer service a few months ago, and I was totally amazed. My call was answered on th 2nd or 3rd ring by a REAL PERSONand she put me through to a tech who who explained my problem, and answered my question to perfection in less than 1 minute!!!!! I was totally blown away, and all from Wisconsin USA.

Every company selling stuff touts their " Customer Service", but do yourself a favor and try calling the 800 number before you buy their product and see what happens.
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