Originally Posted by Missingyou
I know this is an old thread but I recently subscribed and cannot get online access. The 800 number is useless and no one seems home at customer service. Terrible.
I think I had issues getting access, don't think I really did anything other than kept trying to access it. Yes the CS seems very sub par, but it is a small staff so I guess that is the issue, they don't have enough staff to have customer device, and the company they pay to do it is not doing it correctly.