Join Date: Apr 2010
Location: Thunder Bay, Ontario
Thanked 76 Times in 67 Posts
Rep Power: 6
Re: Practical Sailor has deaf ears
I too was a long time subscriber and supporter of PS. My enthusiasm waned a few years ago, first with the increasing barrage of "RENEW NOW!" notices I started to get long before my current subscription had expired. Accessing online resources was never easy, and getting support was impossible. But the kicker was a sudden onslaught of spam from them a couple of years ago. I used all their online tools to stop the flood. No luck. I tried personal emails. No go. I finally had to get belligerent, and sent notes to the editorial address. This finally got results, but sadly too late. They'd already lost me.
It's unfortunate b/c I found their articles very helpful, especially when I was starting out as a boat owner. I really support the principle of removing advertising pressure from mags like this, but I feel they either went through some sort of corporate change, or perhaps the finances started to get too tight. Whatever happened, it certainly chased me away.
Why go fast, when you can go slow.