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Old 10-24-2013
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Re: Practical Sailor has deaf ears

I too was a long time subscriber and supporter of PS. My enthusiasm waned a few years ago, first with the increasing barrage of "RENEW NOW!" notices I started to get long before my current subscription had expired. Accessing online resources was never easy, and getting support was impossible. But the kicker was a sudden onslaught of spam from them a couple of years ago. I used all their online tools to stop the flood. No luck. I tried personal emails. No go. I finally had to get belligerent, and sent notes to the editorial address. This finally got results, but sadly too late. They'd already lost me.

It's unfortunate b/c I found their articles very helpful, especially when I was starting out as a boat owner. I really support the principle of removing advertising pressure from mags like this, but I feel they either went through some sort of corporate change, or perhaps the finances started to get too tight. Whatever happened, it certainly chased me away.
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