Had the same experience. The compressor was defective but they were very reactive in helping out. I got the artic air option and have not been able to get it to work yet
Originally Posted by voyagersail
I’ve read several articles on the internet about defective equipment and poor service from Glacier Bay Marine Refrigeration. I recently installed a Glacier Bay refrigeration system in Voyager, and while I did have a problem with one of the components, the staff at Glacier Bay could not have been more helpful. They helped me diagnose the problem and replaced the component in a professional and timely manner. The component, the solenoid vlv assy that directs gas flow to either the freezer or refrigeration zones, may have been defective, or more likely, I managed to contaminate it during installation. Either way, kudos to Glacier Bay. And, best of all, the system works great! (so far…)
I do have to say though, I don’t believe the installation of these systems is a do-it-yourself operation. The required vacuum pumps, gas detectors and the experience to operate these devices correctly is not in the realm of the average do-it-yourselfer.