Join Date: Aug 2013
Thanked 6 Times in 5 Posts
Rep Power: 4
Re: Barefoot Yacht Charters St. Vincent: Never Again
I'm not out to defend either side. I understand the desire to post negative after a negative experience and then the other side defending. I own a vacation property in the Bahamas. I know all too well, island life is shall we say very laid back, nothing is urgent. A propane tank that hasn't been filled in over a year, empty cistern, burnt out light bulbs, doors that don't lock,.....
The real measure of a good service provider is in their response to problems. The best company will have problems, but it's how they rectify them.
My question to SamSpade since you came to defend yourself is "Did you make a reasonable effort to fix the problems when you were notified, or did you just blow it off?" What about the short drive over the hill? Too much effort? Has the novelty warn off?
"Do unto others as you would have others do unto you."