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post #11 of Old 03-15-2007
hellosailor
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Cam, with Citibank it helps to have a real account at a real physical branch where you can see a real branch manager. Because when Citi makes mistakes (not if, but when) no one else will admit a mistake could have been made, and they can be real hard to fix. Last time I tried to deal with Citi they told me my SSN was invalid for the year of my birth, and they refused to do anything further. The fact that the SSA itself says my numbers are correct didn't impress them, they couldn't admit they'd made a mistake. I finally gave up and took my business elsewhere.
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