SailNet Community - View Single Post - An Open Letter to Peter Harris, President/CEO of West Marine, Inc.
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post #5 of Old 04-30-2007
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I must say I have had the complete opposite experience with WM.

The store here on Granville island is really friendly and I shop there above all else becasue of the service. People there always talk to me and there are quite a few seasoned sailors on staff who know a lot about the products and can give good recommendations.

You may be just experiencing a rotten apple out of the bunch
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