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Charter company dilemma, need advice!
I just returned from a two week bareboat charter. Long story short, the 38'' sail I had chartered had a 2 foot+ rip in the main sail. I discovered this after motoring several hours on the way to Catalina Ca. Not wanting to be responsible for damage, I did not use the sail. I notified the charter company immediately upon mooring, they suggested "I could return to the marina for a repair, they could have it repaired in half a day". The problem is even if the repair could be made that quickly, I would still loose 3 days of my vacation.
We stayed where we were and had a great time. However sailing was to be a large part of our trip.
Question is, Am I due some sort of compensation, and if so what is fair and appropriate?
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