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post #1 of Old 07-29-2002 Thread Starter
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Garmin GPS--low memory battery

Maybe this is a case of planned obsolesence, or maybe just the ongoing march of progress, but I have just learned I must send my Garmin 48 back to the factory to have the memory battery replaced. The Garmin web site says that most units made since 1998 will not need memory battery replacements. I bought mine in 2000, but still need the factory replaced battery.

Anyone know a work-around for sending it to the factory? The problem is that I sent Garmin an e-mail, as instructed by their web site, describing the problem and giving other info so they would reply with a code number and shipping information. Its been more than 2 weeks, and no reply. I tried calling their support number, and was advised I would get faster service if I sent an e-mail! After waiting on hold for more than half an hour for a live person, I gave up.

Should I just start budgeting for a newer model GPS?
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