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I've seen and read lots of stuff about WM and their prices and how services at some outlet was down right bad. But for people outside of US, like in Asia, WM is almost a god send. Things we can't get or too pricy, we got at WM via post and price is still reason after factoring shipping (cheapest amongst all marine store I've ordered from) & local taxes. Ordering from WM is predictable and the ordering page is very very well done. We could even check the shipping cost and adjust the orders to suit. That to me and my friends here is a very big plus. Yes, WM prices are at times seems high, but the shipping cost from other marine site is no small beer either. SO at the end of the day, buying from WM or other marine site seems sort of balance out BUT, there is ALWAYS the certainty when buying from WM AND orders arrived on time (and sometime ahead of estimated delivery date) and on traget. That's my feel about West Marine. Sorry if this rubs others' experience but this is how people out side US experience it. Cheers!
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Ken
2002 Hunter 326, SV Millennium 2
1999 Macgregor 26X, SV Millennium
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