I've got lots of
great companies and
great people I've worked with:
- Doyle Sails - Ed Trombley - Lake Champlain - Ordered, delivered and installed a new Harken Mk IV furler for me during my vacation in 3 days flat, including new headstay, to make sure we could enjoy the remainder of our holiday.
- Ken Krasko - Annapolis - Honest, good quality electronics and systems guy. His prices are reasonable, he gets things done quickly and efficiently, and the quality is good. We had him put in a Diesel heater, new refrigeration, Radar and various instruments - did a great job.
- Bob Turner - Annapolis - Great surveyor, loves to explore.
- Brian Duff - Southbound Cruising Services - Annapolis - Good rigging guy. Work is high quality, gets things done in quick timeframes, reasonable pricing and lets you use your own parts if interested.
- Laurie Kiser - Justboatloans.com - Works magic with lenders to get you the money you need.
- Paul Kaplan - Full Sail Boat Care - Lake Champlain - Excellent job wet sanding, compounding and then waxing hull. Worked in our schedule, even when there was a miscommunication. Knows the meaning of customer service!
Actually, the thing all of these people have in common is customer service - they understand it and live it. I'm very demanding about timeframes and quality and less demanding about price. What's the old adage? Speed, quality, price - pick two. All of these people get real close, at times, to meeting all three. If anyone ever wants contact info, let me know.