I hope you paid for your charter using a credit card. This is one place where doing so is really critical, since the credit card company can act as the 900 lb. gorilla when it comes to your satisfaction with the charter, and getting your money back in the case of the charter not being what it was advertised to be, such as was the case from what you've said.
If you did pay via credit card, then you can call your credit card company and tell them what happened and can generally dispute the charges.
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You know what the first rule of sailing is? ...Love. You can learn all the math in the 'verse, but you take
a boat to the sea you don't love, she'll shake you off just as sure as the turning of the worlds. Love keeps
her going when she oughta fall down, tells you she's hurting 'fore she keens. Makes her a home.
—Cpt. Mal Reynolds, Serenity (edited)
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Still—DON'T READ THAT POST AGAIN.