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post #10 of Old 08-07-2008
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I am on the Caliber list and I have received no email notification from Sailnet about the problem with email lists. I have been a faithful user of the email list for 10 years. This is not good for Sailnet business. If you upset tens of thousands of sailors around the world, then that doesn't make them want to buy things from the Sailnet store very much. This was indeed handled very poorly by Sailnet management. I think they may have underestimated the buying power of the list members. Rule #1 in business: Don't piss off your customers.
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