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post #4 of Old 08-13-2008
theartfuldodger
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yes he can, at least in Canada, and he doesn't even have to infom you, but did you get an estimate first, and did you sign a work order, and approve the repairs. If by any chance you still fear action send a registered letter with your concerns to both the shop, the better busness bureau, and your local paper, such action usually brings good results.

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