SailNet Community - View Single Post - Product Reviews
Thread: Product Reviews
View Single Post
post #64 of Old 09-03-2008
Senior Member
Join Date: May 2007
Location: Boerne, Tx
Posts: 159
Thanks: 0
Thanked 0 Times in 0 Posts
Rep Power: 11
Garmin Product Support

Our Garmin GPS unit is superb. Last week we attempted to update the map data base. Did not work. Yesterday called suport at 12:04. The recording suggested a wait time of 30 to 35 minutes. A real person finally answered at 1:40.

The long wait was aggrevating. The misinformation about the wait time was aggrevating.

With wait times like this I wonder if Garmin is having more technical problems than they should.

The solution offered was they would send us a DVD instead of trying to update over the internet.
dongreerps is offline  
Quote Share with Facebook
For the best viewing experience please update your browser to Google Chrome