[bwalker42]

Dearest Shooteroo,
I''m glad at your success. My point is expressed in your success. you have been successful in both, in spite of the differences.
Change is inevitable as one person takes over any property whether it be commercial, residential, or otherwise. As each is it''s own animal, so to speak, there are simalar basics;
customer relations
budget controll
managing employee''s etc.
And some things are beyond controll such as inflation. I''ve noticed myself that prices everywhere have gone up across the board.

In my professional opinion, I think it would be best if marina clients would put their legitimate complaints in writing 1st to the leasing personnell, then the manager if there are no results, then the supervisor if there is one, then the owner. Follow up phone calls are appropriate with each step.

I am sorry that there are problems there, and I wished that I could help. I saw the marina at their website and it looked nice to me. I think it''s a shame that there is so much strife and that a little bit of kindness would go a long way, keeping in mind that angry words stir up strife, and kind and gentle words defer an angry spirit.