Quote:
Originally Posted by danielgoldberg
... I hear CD's point loud and clear, but I have to say, if I had that option, I would have taken it (depending on the price I suppose). True, if you're halfway to Bermuda and something breaks you're not getting it fixed until you get there. But once there, I'd much rather have the manufacturer pick up the tab. .... And that's not to mention that if you're coastal cruising, particularly along the U.S. east coast, that kind of warranty would be of serious value. Good for Hunter; that really is an advancement in customer service/relations that I would like to see all builders follow.
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I also hear CD's point loud and clear, which is exactly why I have laid-in (or will have by the time we leave in August) an extensive array of spares, and why my starboard aft cabin has been fitted with a serious work bench and will be a well-equipped floating repair and maintenance facility.
There are thirty-five Hunter dealers outside of North America, conveniently dispersed across the globe. For instance, in May-June next year we plan on being in Santiago, Chile, where we'll spend time with the Hunter dealer there, addressing any issues and arisings and doing annual maintenance routines, before heading into Patagonia for a six-month exploration. The following year, depending on where we decide to head after exploring down the west coast of the Antarctic Peninsula, we can do our annual haul-out with the Hunter dealer in Montevideo or in Durban.