Maybe this thread is not as out of date as it seems. I've had an order "pending" for over a week and trying to call to ask about it just just gets "voice mail is not available at this time."
TAP - we apologize for any troubles you've had contacting us this week. We are in the midst of switching over to an IP phone system and it's been a rough week. As soon as I read your message I had one of our customer service reps call you and leave a message as we follow up on your order and
THANK YOU FOR YOUR BUSINESS!
Have a great weekend - there will be a nice breeze on the Chesapeake Bay this weekend and I intend to exploit it!