Join Date: Jul 2000
Location: Herrington Harbor, MD
Thanked 0 Times in 0 Posts
Rep Power: 17
Suggest you retry RayMarine''s customer support. It is excellent! - I''ve used it for some very essoteric questions and always received help promptly. Use this URL http://www.raymarine.com/raymarine/ if that is what you have tried in the past, the experience that you describe is very unusual.