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post #4 of Old 03-10-2006
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Don't count on Garmin

I am cruising the north coast of Venezuela to the canal. I spent two thousand dollars on Garmin products, regrettably. Thirty minutes on the phone to Kansas (or wherever) with no 800 number from there in Grenada got me this:

Their Garmin data cards were defective, according to "Scott" with no last name in their tech department. so my 192C at the Nav table will not read their charts.

Also, I was sent an old serial port adapter instead of the USB connection for my handheld 76CS and they promised to ship me one that works with a modern computer when I reached Aruba. Guess what? I am in Aruba, no adapter was sent. No emails returned from "Scott" or Garmin. Big bucks wasted.

No response from Garmin after a dozen emails across the islands. I have no Garmin charts that I paid big bucks for.

Message: Garmin doesn't always work and they don't care. Don't buy Garmin.

Jim Casey
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