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I found the sail would jam when I DID NOT keep the non tensioned taught with some degree of drag as I rolled in the sail. Otherwise I really didn't have any difficulty. After purchase, I found the top swivel of the roller furled main had a bolt(s) stripped. I had to have it repaired and since that time worked fine. Roller furling was so important for me as I took my first Hunter 410 (1998) from Bayfield Wi as far as Vero Beach Florida by water. I did have crew much of the time however I did single hand it for weeks at a time and roller furling both main and jib were of utmost importance. Do you have any more questions? I'm happy to offer what I can.
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