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Old 10-19-2010
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Kudos to Catalina

We have a 1995 Catalina 30 MKIII and we're gradually re-doing/modernizing the whole boat. One of the things that drove me crazy was that the previous owner had cracked the lid to the fridge and his attempt at a repair meant the lid didn't quite seal, so the freezer unit was always icing up. Complicating any fix is that Catalina molds their countertops out of a fiberglass mixture that looks a bit like Corian. So any attempt to remedy the lid would stand out like a sore thumb.

This is my second Catalina so I’m familiar with their customer service. I called the Florida plant and asked if they could make a new top color matched to our counter. They could.

I shipped the old lid to Florida. The job was done as “fill-in” work between other projects in their fiberglass shop, so I made a temporary lid to use while we waited. When we finally got the new lid back it was a perfect match. They recommended fine tuning the fit with a sander (which I just finished) and then sending the lid back if it needed any color touchup. Not sure if I’ll bother as the spot I sanded is to the back and out of sight.

We’re the third owners of a 15 year old boat, and they charged us less than $100 because their shop got backlogged and took longer than expected. How many other companies would make custom parts for a 15 year old boat?

This is our second Catalina and they continue to impress me with their customer service.

Jim
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95 Catalina 30 Island Time

If a man is to be obsessed by something, I suppose a boat is as good as anything, perhaps a bit better than most" - E.B. White
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