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post #10 of Old 10-20-2010
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Originally Posted by JimMcGee View Post
We’re the third owners of a 15 year old boat, and they charged us less than $100 because their shop got backlogged and took longer than expected. How many other companies would make custom parts for a 15 year old boat?

This is our second Catalina and they continue to impress me with their customer service.

That is really impressive. It would be normal on a small company, but on a medium dimension company it is outstanding.
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