SailNet Community - View Single Post - Kudos to Catalina
View Single Post
Old 10-20-2010
PCP's Avatar
PCP PCP is offline
Senior Member
Join Date: Dec 2004
Location: Portugal, West Coast
Posts: 16,195
Thanks: 21
Thanked 102 Times in 85 Posts
Rep Power: 11
PCP will become famous soon enough
Originally Posted by JimMcGee View Post
We’re the third owners of a 15 year old boat, and they charged us less than $100 because their shop got backlogged and took longer than expected. How many other companies would make custom parts for a 15 year old boat?

This is our second Catalina and they continue to impress me with their customer service.

That is really impressive. It would be normal on a small company, but on a medium dimension company it is outstanding.
Reply With Quote Share with Facebook