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post #10 of Old 11-15-2010
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Location: San Francisco
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Thumbs up BVI Value and Service from Conch Charters

We have chartered from Conch for 7 years. Usually 2 weeks for each charter, and will be picking up our next charter from them next weekend. During these many experiences, we've had had a generally positive experience, and know all of the individuals that work with the customers quite well. They are all interested and willing to help solve whatever problems that come up. Because the boats are not new, and mostly 5yrs + and some up to 10 years old, you have to expect things to break, and be prepared for a clean and serviceable, but sometimes tired boat. If you want a NEW boat and can't deal with normal operating problems, then call Moorings and pay twice as much. If you don't have enough experience to deal with fueling, finding water or provisions, typical maintenance, and need a "wet nurse" call Moorings. If you damage the boat, lose parts of the gear, run over the dingy, run aground, or fail to bring it back as you found it...clean and serviceable, you should expect to pay for your mistakes. If you go through the checkout prior to departure and sign off on the boat, then don't complain about what you get. Conch is a responsible charter company, and truly a value, but only if you are a competent charterer. Don't expect Moorings quality boats and service for Conch rates.
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