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post #50 of Old 06-10-2011
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Thumbs up Another vote for Blue Seas Systems

I have to give them big kudos for their response to my issue. This spring I took the tarp off the boat and hooked up all the bits and pieces. Everything worked except the DC Digital Multimeter I had installed last year. After assuming I had done something wrong and gone through every wire and fuse to confirm that I hadn't, I called their tech support line on a Friday at 7:30 p.m. my time (4:30 p.m. on the West coast). I was quickly put through to their Service Manager and I told him my story. His response: "Sorry about that, sir. Sometimes they just die. I will send you a new one right away. " Wow! I was really impressed. He didn't even ask me for the serial number or receipt info. I got the brand new component a week later (in Canada) and couldn't be happier. Two thumbs up!

Always approach the dock at the speed you wish to hit it.

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