Originally Posted by tdw
Sadly the mod Squad are not Ground Control so I/we can't help. Might I suggest you send a message to "administrator". That might wake them up.
C'mon Mods -- doesn't administration monitor also? If not, won't they listen more readily to mods who do monitor? Pass the word and light a fire.
Someone in authority decided that chat was a good idea. It's been pretty active. The implementation leaves a lot to be desired. The underlying service provider selected needs to be re-evaluated. The scripting for the stupid, intrusive menu on the site needs to be reconsidered. User feedback is somewhat negative. A professional response is a reasonable expectation.