Sometimes bad experiences are generated by the client, not the vendor. I'd expect more than one data point before writing someone off.
I have four Elvstrom Sobstad sails on Auspicious. I've been happy with them. I have one Quantum sail that has been great. My experience with Quantum at four lofts (Hamble UK, Solomons MD, Annapolis MD, and Newport RI) has been outstanding.
I've had good second hand experience (sails on boats I raced aboard) with North Sails. The Annapolis loft is well regarded. The corporate guys at the graphics shop in CA built my battle flag and did a great job.
sail fast and eat well, dave
beware "cut and paste" sailors.
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