Super Fuzzy Moderator
Join Date: Oct 2006
Location: Sydney Australia
Thanked 120 Times in 111 Posts
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I sent them an email a couple of months back and I never recieved a reply. I had to service mine whit the boat in the slip, but I basically did it the same way that was described above. I did use marine grease since I had a tube handy and I used a very light degreaser since I wasn't removing the winches. The pawls are the only moving parts they are a very simple winch and to should be able to do it yourself.
I've seen plenty of complaints re Arco-Hutton not replying to emails yet they have always replied to mine. I suspect that a lot of it has to do with SPAM filters.
As for the #6 it should be , as you say, drop dead simple to service.
This link might be of some help to others ....
Andrew B (Malö 39 Classic)
“Life is a trick, and you get one chance to learn it.”
― Terry Pratchett.