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post #10 of Old 09-22-2006
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Recommend Sunsail in BVI

We chartered with Sunsail in the BVI at the end of June this year. They have a nice base and a good food plan where you pay for the food you order instead of a per person per meal plan.

On the 2nd day of our charter, we had a problem with our propeller shaft, nothing serious, but we could not use our engine. Sunsail asked us where we were headed, sent a repair boat out to us. They repaired the problem so that the motor could be used but felt that a better repair was needed. The repairman helped bring our boat back to their base and pulled up a new (larger) boat next to ours. We moved our bags over and were on our way with less than 1/2 of a day lost. Sunsail had no way of knowing if this was a problem I created or a problem that just happened while I was on the boat but that never even came up, they just fixed the problem, with the minimum impact to my vacation.

I consider that outstanding service and will make Sunsail my first charter company choice in the future.
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