"I keep a tuggin' on the line, but it just keeps on spinnin'!"
He mentions in the video that the roller furling is "un-operable". Must be that for some reason he no longer uses the furling sail and has replaced it with a hank on sail, leaving the furling drum intact. He also mentions that the furling line is falling off the boat and trailing in the water. Might be time to make things a little more ship shape.