[Wensum]

George,
Thank you for your interest in our problems with GPSC. We believe our complaints about the boat both on safety and comfort grounds, were valid. We went through them with a member of the Greek staff in the company of the owner on our return.
We then wrote to GPSC Philadelphia detailing the boat''s faults and were told it was not their concern and to take up the matter with the GPSC Greece office. This we did in full.
In his reply Alex Kapsabelis said in effect that we had chartered an old boat and what did we expect. He addressed none of the problems we raised. But he made clear one thing:
"Please understand that we act as agents between you and the owner of the boat".
In other words GPSC accepts no responsibility for the boats it charters out. Unlike other charter companies it does not give the Year of Build of boats, but in a sense this is immaterial if the boats have been properly maintained and inspected. Clearly this does not happen with GPSC.
On reflection perhaps our problem lay in taking a bareboat charter for some sailing in the Cyclades. It seems GPSC are not comfortable with this and the paperwork hurdles were considerable. The company is perhaps more geared to skippered charters pottering round the Saronic Gulf?