Are you listed by the Better Business Bureau? I can find no mention of you.
I agree with you on most of this stuff but not on this one. It costs to register with BBB, it's not cheap and in many cases, it's an unnecessary expense. I've owned two businesses and in neither case did I register. In my opinion, BBB exists to make money for BBB. BTW they will still record a complaint against a business even if the business is not registered - but one complaint in twenty years wasn't too bad, eh? Just to ensure nobody thinks that I am failing to disclose, neither business was marine related and I am now retired