Denise, OMG, you're absolutely brilliant! I emailed the company from the information you had sent me and I just got an email back confirming that this is indeed their product and that is indeed the manual as the product number matches what he confirmed! Simply outstanding! I don't know how you did that, I have been trying to find something out with regards to this fireplace and got nowhere.
My absolute best to you and yours throughout the holiday season.
Again, thank you very, very, very much!!!!