Originally Posted by Geoff54
Hello Darryl - thanks for coming here to present your point of view.
Can you please tell us where your sails are made?
Who makes them for you or if you make them yourselves, what is your background and experience?
Sorry to be a doubter but there have been one or two less than honest sail retailers (I won't call them lofts) who looked great until there was a problem.
And I must admit that only registering your domain for a year and through a proxy does make me suspicious?
I'm a doubter too. Geoff asked an important question or two.
These days, anybody with a credit card can start reselling sails from offshore lofts. All it takes is a good copy writer, a marketing plan, a few grand to pay a programmer, a few grand for google advertising, and like magic, can call yourself a sailmaker and sell sails to people.
Some sail-resellers play fast and loose with truth about sailcloth because they think customers don't know enough to tell the difference. They deliberately use bogus cloth weights and descriptions so they don't get caught in any direct lies. It's good for their profits if they can sell knock-offs at genuine name-brand prices.
I disagree with them. I think sailmakers ought to tell the truth, the whole truth and nuthin' but the truff, so help me God.
I use the same ecommerce hosting service that Precision Sails does (Volusion.com), and I manage to program it so my quotes don't mislead buyers. IMO, all online sailmakers are obligated to present their merchandise to the public in a truthful and non-misleading way.
"The programmer made me do it" or "t's too hard to write accurate quotes" is not a valid excuse for misleading advertising, IMO.
The way I run my own business,I consider a quote is an offer to sell a specific product at a specific price. When a customer puts the product in his e-cart and pays for it, it's a binding contract. Of course, all sailmaker's intial quotes have a disclaimer saying that quotes are subject to verification of dimensions, but that's about it.
I fully disclose who I am and the source of my sails on my website. I have a couple of tabs right on the front page of my website that tell customers where their sails are built. You can click on the link in my sig to prove to yourself that its possible to do truthful quotes via the Volusion ecommerce, if you put some effort into to.
(BTW, I am a commercial advertiser on Sailnet, so the mods have advised me that I'm allowed to post a link to my commercial website in my sig. )