Good to hear your positive experience with them, I did not know the details. He told me he only net less than a few thousands back after all expenses. They screwed up his genset and he had to replace it. They charge $800 clean up fee each time. His boat is a Jeanneau 45 ft one year old at the time. i helped him to get his boat down to BVI in 2011.
I spent almost half day with John Welch while I was in BVI looking at their program and option, but failed to pull the trigger in the Summer of 2012.
Good luck on your brand new boat.