Pretty disingenuous to come on the forum, bad-mouth Hanse up and down and then admit that the damage could have been caused by a delivery skipper.
There are some weak points in the OP story. We need to see pics. And so on.
BUT it is nowhere stated that any delivery skipper has been involved. Easiest and fastest way to transport Hanse or SüdOst Whatever (SüdOst Germany combined with sailing? OK, I admit, this is also an assumption) is by truck.
Paulo asked some very good questions. There is something in that area that doesn't smell well. It is clear warranty has gone, boat is simply too old. Boat was ~1 year old (at least) at the date of delivery.
Hanse cannot be blamed for SüdOst Yachting actions.
Dear OP, may I propose you either present your case in full, or forget about it all? Actually, I would recommend the latter, as:
1) Sailnet is not very powerful against boat manufacturers.
2) Presenting your case in full will be time & energy consuming for you. Not fun at all.
3) badmouthing / flaming /xx Hanse also backlash at yourself, and also the value of your boat.
4) €1000 is not insignificant money, but still just a part of the annual boat budget for a rather new 40 ft. If finally you have to pay for it yourself, OK, do so and go on with your sailing life. Your boat is a nice boat. enjoy it instead of focus on one issue.