Join Date: Dec 2002
Location: Columbus OH
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Rep Power: 14
I read a story about a sailboat that was run down at anchor in daylight by a commercial fishing boat. Both boats were insured by the same company which should have sped the process.
Instead, the investigator who was assigned to the sailboat collected all of the information he said he needed to represent them, then was switched with the investigator on the fishing boat. Then, the insurance company had everything they needed to counter claim and pull a dirty deal.
As I recall, it took two years to collect the money and repair the damage. I suspect that the insurance company was hoping that the sailboat would drop the claim just to get their boat back in the water again.
Because of this, I only trust BoatUS with insurance. Their reputation matters too much to play dirty.