In my case, I went through their normal customer service channels. It was only when they refused to do ANYTHING for me that I got more aggressive including taking them to Small Claims court here in Ontario.
Lets stop the games. Your statement above is misleading and you know it. Eddie Breeden of Hunter offered to FIX your WELL out of warranty hull.
All you had to do was ship it to Hunter for a free fix. Hmm, a boat, years out of warranty, and the company is going to fix it for free...
Seems like a fair deal to me?
You thought the request, that you get your out of warranty boat to them, for the FREE repair, was a ridiculous request so here you are, still bashing Hunter for not fixing your boat that was well beyond and out of warranty and also stored uncovered and filled with snow in Canada...
The whole story, your words, is on SBO and YOU openly admited that Eddie offered to fix your hull but that you were unwilling to eat the shipping cost or find a creative way to get your 17 footer to them for a FREE repair.
Now you're over here saying Hunter "refused to do ANYTHING"...
The boat was 9 years old. The "expressed" hull warranty from Hunter is 5 years. However, here in Canada (and many US states as well), there are laws to protect consumers from defective goods and deceptive practices and these invalidate any manufacturer's attempts to limit liability to defined terms.
Sorry just getting caught up on this thread. I can't help but share my thoughts when I read the comment about Eddie Breeden. Talking to Eddie reminds me of why I DISLIKE these guys so much. He's the guy who said he would fix my defective Hunter 170 if I paid to SHIP it to Florida and back.
Even at nine years old, or four years out of warranty, Hunter offered to fix this boat. Take a look below at how it was taken care of. Also check out the spar storage. There is neglect and there are manufacturer issues. I think Hunter went above and beyond offering to fix this hull for you in lieu of you simply getting it to them..
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