Join Date: Jun 2003
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Interesting thought about email in the previous post, and how some unqualified or not-serious buyers may "hide behind email. I believe as time has gone on, and people are more comfortable with the internet and email, that more and larger transactions are being conducted primarily electronically. We last sold & bought boats 5 years ago, and even then it was all via internet searches and email--to do the search, to contact the broker, schedule the visit, etc. Obviously boat inspection, survey, and purchase must be in person. But all preliminaries can be done electronically. We picked a specific model of boat we wanted, of which there were perhaps two dozen available in this hemisphere. We did all our research and contacts, including sending photos, via email. Some brokers did not respond well, but most did. Ones that did not, we assumed were not serious brokers or the boat had already been sold, which was usually the case.
I believe that brokers need to be electronically savant to function in today''s world. I would never try to chase a broker via phone--they are almost never in, return calls when it is inconvenient for me, and there is almost no way to record what they say--verbal communication is prone to error, bad memories, and inaccuracies. Ideally the owner and/or broker would make up an electronic packet to send out via email, or even a web site, to include a data sheet, photos, etc, which is the electronic version of mailing a sheet on the boat.
This is all pretty standard stuff now, but I find it interesting that brokers still seem to neglect email in the selling process.