Join Date: Jul 2010
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Bad experience in Sidney, BC
I recently finished a one week charter in the Canadian gulf islands aboard a Nauticat 37 through Island Charters out of Sidney, BC. 9 days after returning the boat I received a call saying there was keel damage and that they were hauling the boat and that I would have to repair any damage. Fine, but to my knowledge I did not have any contact with the bottom. They sent a few pictures of a keel with some paint scuffed off, claiming that this is my fault. The only thing I could imagine is that the keel rested on the bottom during a low tide while in a marina at Saltspring Harbor Marina. I have had one grounding experience on my own boat, and know it is not something you can do without sensing something.
Has anyone had any issues with this company making false damage claims? I usually charter out of San Juan Sailing in Bellingham, but went north to try the Nauticat, which I was considering for purchase. I thought their entire check-in process was unusual as they did not seem to know the boat very well, including the owner of the company, and they seemed impatient with questions, etc. They did not go over the usual stuff such as anchoring (the chain wasn't marked, and the counter was broken), head/holding operation, radio, etc. This 500K yacht was parked in a slip with 4" clearance to a large power yacht adjacent.
It seemed as though this might be a tax dodge operation for Canadians who rarely charter their boats, but I have no proof of that.
If anyone has had any experience with this company I would appreciate hearing about your experience.