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-   -   Barefoot Yacht Charters St. Vincent: Never Again (http://www.sailnet.com/forums/chartering/71432-barefoot-yacht-charters-st-vincent-never-again.html)

DoNotLieToMe 01-19-2011 12:00 PM

Barefoot Yacht Charters St. Vincent: Never Again
 
The first lie relates to the location... "Blue Lagoon". Barefoot Yacht is outside of the protected harbor and waves roll over the reef and slam the boat around making loading and unloading dangerous. Laying away the provisions on board at the dock will test your stomach. The lies just get bigger from there which makes their website the largest amount of false advertising I've seen in one place. If something goes wrong you are on your own. We had a short in the windlass switch which caused the motor to switch on spontaneously and dump all the chain we had left (100+ feet) causing us to swing wildly in the harbor. We had a dinghy leak and no pump with the appropriate adapter for the type of valve required to inflate. The inverter was inoperable so charging cell phones, etc. was impossible. We made do... because we had to. The employees at Barefoot Yacht were incredibly rude and totally unhelpful. We were harbored in Bequia(Friendship Bay), Mustique(Brittania Bay), Mayreu(Salt Whistle Bay), and Canouan. Their answer was always "if only you were somwhere else (Admiralty Bay, Union Island, blah,blah,blah) we could get it corrected". They provided no assistance!

bakerha51 01-19-2011 12:20 PM

Out there ?
 
So other than the Charter Co. How was the trip? We plan to do that area in 2012.:D

DoNotLieToMe 01-19-2011 01:16 PM

it was fantastic... I really want to go back and explore farther south. Of course with a better, reputable charter co.

knotnow 01-19-2011 01:36 PM

Let me start with the fact that I know this company well. Both its office staff and the guys and gals that are part of their support crew have become friends. I have spent a lot of time at their base and have seen both very good charters and those with a consenting, know it all attitude.

I would like clarification on a couple of the OP concerns.

>>“Barefoot Yacht is outside of the protected harbor and waves roll over the reef and slam the boat around making loading and unloading dangerous.”

While technically correct, the trade winds generally are from the east making their docks in the lee of the reef. Not normally an issue. The dock crew is most always spot on assisting charters with loading and unloading of luggage and provisions. More so than I’ve seen anywhere else. If there is a swell there that you could experience a swell in just about any other westerly facing anchorage or lagoon.

>>”the windlass switch which caused the motor to switch on spontaneously and dump all the chain we had left (100+ feet) causing us to swing wildly in the harbor.”

I can’t see how with a proper snubber or bridle set one could pay out anymore effective scope. Seems worst case it might pile up on deck on a mono or between the hulls on a cat.

>>”The inverter was inoperable so charging cell phones, etc. was impossible.”

That really stinks and might have been a result of a prior charterer not adding that to the punch list. Either way that’s really unfortunate.

Repairs of any kind in the Grenadines can be a challenge. Especially in those neat little bays you mentioned. The area is pretty vast and with just a little cooperation and a quick divert maybe some of your concerns could have been taken care of.

Regards

Rick

DoNotLieToMe 01-19-2011 01:48 PM

as to the anchor: we had just set it 10 minutes prior and wanted to make sure we were holding before attaching the bridle
as to "quick divert": Friendship Bay is less than 2 miles over land to Admiralty Bay. They wanted me to sail 6+ miles around west cay(last 3 miles beating straight in) to Ad. Bay to basically deliver the boat to their chosen mechanic. A totally unreasonable request given the ease of travel over land versus water in this particular case

sailingdog 01-19-2011 02:04 PM

Well, if you are so unhappy with them, I hope you paid by credit card, since you could get some redress through your credit card company.

mjlanglois 11-14-2013 11:23 AM

Re: Barefoot Yacht Charters St. Vincent: Never Again
 
I would like to respond to Rick, who seems to know the folks at Barefoot. I have just returned from 2 weeks aboard their oldest boat, Pelican Pete. We spent 4 days at Barefoot and no one came to greet us, welcome us, tell us what would happen when. There was no "check out" of the boat systems, many many of which were faulty. Aft cabin reeked of diesel and leaked water. Old worn our anchor rode broke in Chatham Bay. Battery held no charge. Toilet never voided correctly. No chart plotter in cockpit. Bimini top was not even water proof and it rained nearly every day. Everyone dumps their **** and piss in the water in SVG. No holding tank regulations. Unbelievable! Lifeboat was last serviced in 2004. No dinghy pump and on and on and on. This organization is awful, truly disorganized. Who runs this company? I have no clue. Never met a soul who seemed to take responsibility for what was or wasn't happening. I would recommend that anyone think long and hard before chartering with Barefoot or, as I refer to them, Barebones.

SamSpade 11-20-2013 02:56 PM

Re: Barefoot Yacht Charters St. Vincent: Never Again
 
The yacht on which the above poster, Mr Langlois, sailed for 2 weeks, went on charter again 24 hours after Mr Langlois's return from charter. Mr Langlois wrote to Barefoot Yacht Charters and said that to allow it on charter after his "experience" was conduct that indicated gross negligence on the part of the company.

Here is the report from the guests who sailed the same yacht 24 hours after Mr Langlois -

"The yacht was everything we were hoping for. I will be thoroughly recommending Barefoot Yacht Charters and will be looking forward to sailing with them again soon." He rated the cruise as follows -

Cleanliness - Excellent
Mechanical - Excellent
Equipment - Excellent
Sails/Rigging - Excellent
Electronics - Good
Service from Reservations office - Excellent
Service at the marina - Excellent
Barefoot compared with other companies - Excellent
Overall satisfaction - Excellent
Overall value for money - Excellent

The above has not been fabricated by Barefoot and if anyone would like to e-mail us, we will be happy to provide the names and contact details for the clients.

Those clients, incidentally, are experienced sailors - who have been on a yacht more than twice

mjlanglois 11-20-2013 04:43 PM

Re: Barefoot Yacht Charters St. Vincent: Never Again
 
my response to mr. spade: following were the issues with the boat in question: the anchor rode was old and broke in chatham bay. we managed to retrieve the original anchor and chain and were fortunate it didn't happen in the middle of the night or the boat would have ended up on the rocks. the aft sleeping berth leaked and smelled of diesel fuel so we never slept there. the helm squeaked, the throttle mechanism was loose, the bimini top was not waterproof, the compass was so old you could hardly read it, there was no chart plotter (a surprise to the "experienced" sailor who followed us), no dinghy pump, pliers, can opener. the engine was overfilled with oil, the windvane atop the mast was crooked, the main sail interfered with the lazy jacks on close hauls, the battery never held a charge of more than 12.5 amps and we were told never to let it drop below 12 amps. as a consequence we could never run lights or fans or even the anchor light at night (our captain whom we hired for 4 days from barefoot told us it wasn't necessary for boats under 40 feet). hilarious! the lifeboat hadn't been serviced since 2004. the flashlights rarely functioned correctly. the oven knob didn't work. the toilet backwashed and was thus often filled with pee water or worse. does this sound like a boat that is well maintained? even for 2 sailors who'd only chartered once before? i don't believe so.

knotnow 11-20-2013 05:42 PM

Re: Barefoot Yacht Charters St. Vincent: Never Again
 
“the anchor rode was old and broke in chatham bay.”

Ok- I’ve bit my tongue long enough.
The best anchoring in Chatham is in the N.E corner. Pretty easy to find
to find good sand there in 15 to 25 feet of water. If I remember correctly that boat has 150’ + chain so why where you hanging on the rode? Granted the rode should not have been compromised but at a 5 or 6 to 1 ratio the chain should have done the job.

“the bimini top was not waterproof,”

If it was it would have been the first one I’ve seen that wasn’t new.


“there was no chart plotter (a surprise to the "experienced" sailor who followed us)”

None is listed on the equipment list

“ no dinghy pump, pliers, can opener.”

What’s really strange is Barefoot has always been anal about an inventory list that the charter needs to sign off on. Did you do the inventory?


“the main sail interfered with the lazy jacks on close hauls,”

Loosen the jack lines maybe

“the battery never held a charge of more than 12.5 amps and we were told never to let it drop below 12 amps. as a consequence we could never run lights or fans or even the anchor light at night “

Could that have been “12 volts”? Anyway that would stink, but apparently the next charter had no problem with that. They must have fixed that issue

“the lifeboat hadn't been serviced since 2004.”

Lifeboat? In the Grenadines? For what? Your dinghy is your escape. You can at least row it. Get in the lifeboat and your next stop is maybe the DR or Florida or NYC


“the toilet backwashed and was thus often filled with pee water or worse”

Just a “heads” up in the future. The procedure for using a pump style head is – “Wet it (the arrow pointing in) - “Use it” – flip the lever and “evacuate it” (the arrow pointing out” – repeat without the “Use it” part. The waste needs to get over the built in up loop before it can exit the thru hull.


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