Reward for lost Kraken!
Join Date: Apr 2006
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joann, servicing should be a matter of taking your raft in--in person--and physically watching the servicing. So you understand the raft, and also to make sure the service is done properly. There have been a few incidents where it was documented not done.
Shipping it in, folks have reported anywhere from a couple of weeks to many months, there's no guarantee once it leave your hands.
And as mentioned, servicing an older "bargain" raft can be a very expensive process, especially if the raft is condemned or needs extensive service. For a one-shot, a rental might be the way to go.