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post #1 of 6 Old 01-21-2011 Thread Starter
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New Victron Battery Monitor is DOA

Hi all,

I excitedly arrived at my boat this morning, new battery monitor in hand, and all the needed tools. Spent a bit of time mounting the unit in my control panel and making the other installations. Wired it up and - NOTHING!

I carefully rechecked all the connections, verified that they were connected in proper sequence, still nothing. I checked the small power wire that comes with the unit and it was working (in-line fuse was fine). I have no way of checking the data cable that comes with it. It is like a heavy phone line with jacks on each end.

After checking, re-installing and checking again, I decided that the unit or some wiring for it is faulty. Damn! So I took everything apart and put all the pieces back in the box and headed home.

Are there some simple tests that I can try while at home? Since the display has never "displayed" anything, I assume it is a power issue.
Suggestions are most welcome.

Thanks, Bill

Odyssey, '79 CSY 44 Cutter
Channel Islands, CA


"There is no unhappiness like the misery of sighting land (and work) again after a cheerful, careless voyage."
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post #2 of 6 Old 02-06-2011 Thread Starter
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Update:

I contacted the Victron Rep in Maine and he told me to send the new unit to him. Sure enough, it was a dead unit. He is sending me the more expensive 602 model to replace it. Customer service seems very good.

Can't wait for it to arrive so I can install it.

Bill

Odyssey, '79 CSY 44 Cutter
Channel Islands, CA


"There is no unhappiness like the misery of sighting land (and work) again after a cheerful, careless voyage."
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post #3 of 6 Old 02-06-2011
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Glad they're looking after you, Bill. Victron has a very good reputation the world over.

I'm sure you'll be happy with it once you get it going..

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"Honestly, I don't know why seamen persist in getting wrecked in some of the outlandish places they do, when they can do it in a nice place like Fiji." -- John Caldwell, "Desperate Voyage"
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post #4 of 6 Old 02-26-2012
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Bill.....How did your new 6002 work outl


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post #5 of 6 Old 02-27-2012
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Bill,

Glad to hear you were treated well. I have a new 6002 that is waiting to be installed. Fingers crossed.

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post #6 of 6 Old 03-02-2012 Thread Starter
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Hi all,

The new monitor came and was installed without a hitch a while back. Very easy and a useful piece of equipment. Great customer service.

Cheers, Bill

Odyssey, '79 CSY 44 Cutter
Channel Islands, CA


"There is no unhappiness like the misery of sighting land (and work) again after a cheerful, careless voyage."
Mark Twain
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