It is MY fault BUT as a person who installs a LOT of instruments and sensors when it says something on the spec sheet i kind of believe it and it is normally true, my unit was shipped with OLD instructions with NO warnings about what would kill it
Electronic Overload Protection
Electronic Reverse Battery Protection
Reverse Protection of Solar Panel Input
There is a warning in the NEW online sheet BUT in reality no matter how you fuse the input and output any small mistake on your part while it is connected to the battery such as checking the panel for voltage drop on the control and having the meter leads touch (mind you the terminals are apart 1/8" apart ) the control is TOAST and can not be repaired
I am told all solar controls have this issue BUT do not know if it is true
Repairs
We service what we sell. Please contact us for cost-effective
repairs.
The GV-4 ,5 and 10 units can NOT be repaired
Then you check the Warranty
And find any Damage due to reversed connections or water intrusion will not be covered under warranty.
I kind of have to guess it does not have some of the features in the spec sheet BUT could be wrong
The staff is very nice and we did reach a mutual agreement that cost me money and they plan to have and upgrade in 3 to 4 months that would allow the controls to be mistake tolerant